Co-hosted by
  
PART OF THE #TECHSUPERSHOW   
futureCX
February 10-12, 2026 | Fort Lauderdale, Florida EXHIBIT AGENDA REGISTER

Dates & Times

Thanks to everyone who participated in Future of CX Expo 2025. - Updated information for Future of CX Expo 2026 is being added to the site daily. Check back frequently.

Until then, check out the details from Future of CX Expo 2025 below.

Wednesday, February 12 Thursday, February 13
Exhibit Hall Hours 3:00pm - 7:00pm 11:00am - 5:00pm
7:30am-7:00pmRegistration Counters OpenHall B
8:00am-1:00pmExhibitor Setup
8:00am-7:00pmPress Room Open for Registered Media, Analysts, Speakers, Exhibitors
8:30amContinental Breakfast Served
9:00am-12:45pmConference Breakout Sessions - ITEXPO, MSP Expo, Generative AI, Enterprise Cybersecurity, Future of Work, Future of CX
9:00am-12:00pm Kaseya 365 Workshop: Simplifying Your Tech Stack to Increase Profits - CLICK for DetailsRoom 201 A/B
10:00amCoaching Café - Click for DetailsHall B
12:45-1:30pmConference Luncheon - Diamond, Enterprise, Platinum, Super Pass, Exhibitor/Conference, Speaker, Press Pass HoldersFloridian Ballroom, 3rd Floor
1:30pmKeynote Presentation: Utilizing Generative AI for Improving Soft SkillsFloridian Ballroom, 3rd Floor
2:00pmKeynote Presentation by Kellanova: Case Study: Transitioning from 100 yrs of Internal Experience to a Managed Services ProviderFloridian Ballroom, 3rd Floor
2:30pmKeynote Presentation: Fireside Chat with Kaseya Vice Chairman Fred VoccolaFloridian Ballroom, 3rd Floor
3:00-7:00pmITEXPO #TECHSUPERSHOW Expo Hall Grand OpeningHall B
3:30pmGenerative AI Solutions Showcase - When Agents Come to WorkExpo Floor Theatre
3:30pmMSP Solutions Showcase - 3 Secret Ingredients to Cybersecurity ROIKaseya MSP Solutions Theatre
4:00pmMSP Solutions Showcase: Rubber Ducky DangerKaseya MSP Solutions Theatre
4:00pmThe Human-AI Symphony: Practical Strategies for Business Leaders to Amplify Human Potential with AIExpo Floor Theatre
4:30pmGenerative AI Solutions Showcase - RagmetricsExpo Floor Theatre
4:30pmMSP Solutions Showcase by SaaS Alerts: From Oops to Action: How SaaS Alerts Turns Human Error into Quick RecoveryKaseya MSP Solutions Theatre
5:00pmMSP Solutions ShowcaseKaseya MSP Solutions Theatre
5:00pmGenerative AI Solutions Showcase - Shaping the Future of AI: Voice Cloning and Synthetic Data in ActionExpo Floor Theatre
5:00-7:00pmGrand Opening Reception in Expo HallHall B
5:30pmGenerative AI Solutions Showcase - Boosting Productivity: Agentic AI for CX & EXExpo Floor Theatre
5:30pmMSP Solutions ShowcaseKaseya MSP Solutions Theatre
7:30am-5:00pmRegistration Counters OpenHall B
8:00amContinental Breakfast Served
8:00am-5:00pmPress Room Open for Registered Media, Analysts, Speakers, Exhibitors
9:00amKeynote Presentation by Avant: Cracking the Code: Solving Trusted Advisors’ Biggest ChallengesFloridian Ballroom, 3rd Floor
9:30amKeynote Presentation: Hackers Perspective on Cybersecurity: A Fireside ChatFloridian Ballroom, 3rd Floor
10:00amKeynote Presentation: HyperGrow Your Business & AI Practice Powered by IBMFloridian Ballroom, 3rd Floor
10:30amKeynote Presentation: AI in Action: Driving Excellence Across Customer Experience, Cybersecurity, and CloudFloridian Ballroom, 3rd Floor
11:00am-5:00pm#TECHSUPERSHOW Expo Hall OpenHall B
11:00amCoaching Café - Click for DetailsHall B
11:30amLunch - Diamond, Enterprise, Platinum, Super Pass, Exhibitor/Conference, Speaker, Press Pass Holders
12:00-12:45pm SPECIAL ROUNDTABLE SESSION - CX Lens: What Does Your AI Workforce of the Future Look Like? CLICK for DetailsGrand C
12:00-2:00pmConference Breakout Sessions - ITEXPO, MSP Expo, Generative AI, Enterprise Cybersecurity, Future of Work, Future of CX
12:00pmMSP Solutions Showcase - Presentation by CeburuKaseya MSP Solutions Theatre
12:30pmMSP Solutions Showcase - How GenAI Agents are Obliterating Hold Times and Voice FrustrationsKaseya MSP Solutions Theatre
1:00pm#TECHSUPERSHOW Solutions Showcase - Future of WorkExpo Floor Theatre
1:00pmMSP Solutions Showcase - Presentation by NUSOKaseya MSP Solutions Theatre
1:30pmMSP Solutions Showcase - Own the Whole IT Ecosystem…5 Ways to Grow Hardware.Kaseya MSP Solutions Theatre
2:00pmEnterprise Cybersecurity Solutions Showcase - Introducing PDI: Where AI Meets Expert-Driven CybersecurityExpo Floor Theatre
2:30pmFuture of CX Solutions Showcase - Creating Accessible Customer Support Experiences and Unlocking a Market of MillionsExpo Floor Theatre
2:00pmMSP Solutions Showcase - Unlocking Next-Gen Cybersecurity for MSPs with USX CyberKaseya MSP Solutions Theatre
2:30pmMSP Solutions Showcase: The Multi-WAN Gateway RouterKaseya MSP Solutions Theatre
3:00pmMSP Solutions ShowcaseKaseya MSP Solutions Theatre
3:30pmMSP Solutions ShowcaseKaseya MSP Solutions Theatre
5:15pmIDEA Showcase Startup Pitches & ReceptionFloridian Ballroom, 3rd Floor
8:00-10:00pm#TECHSUPERSHOW Networking LIVE PartyMarriott Harbor Beach Resort
8:00am-12:00pmExhibitor Move Out

Tuesday, February 11

8:00am-6:00pmRegistration Counters OpenHall B
8:00am-6:00pmExhibitor Setup
9:00am-6:00pmPress Room Open for Registered Media, Analysts, Speakers, Exhibitors
9:15amCoffee Service
10:00am-4:00pmFreeSWITCH Training 101 - Click for DetailsRoom 201 A/B
10:00am-5:00pmConference Breakout Sessions - ITEXPO, MSP Expo, Generative AI, Enterprise Cybersecurity, Future of Work, Future of CX
10:00amCoaching Café - Click for DetailsHall B
12:30pmConference Luncheon - Sponsored by IgniteTech - Diamond, Enterprise, Platinum, Super Pass, Exhibitor/Conference, Speaker, Press Pass HoldersFloridian Ballroom, 3rd Floor
12:45pmKeynote Presentation by Ignite Tech CEO, Eric VaughnFloridian Ballroom, 3rd Floor
5:00-6:00pmWelcome Reception Happy HourFloridian Ballroom Lobby

Wednesday, February 12

7:30am-7:00pmRegistration Counters OpenHall B
8:00am-1:00pmExhibitor Setup
8:00am-7:00pmPress Room Open for Registered Media, Analysts, Speakers, Exhibitors
8:30amContinental Breakfast Served
9:00am-12:45pmConference Breakout Sessions - ITEXPO, MSP Expo, Generative AI, Enterprise Cybersecurity, Future of Work, Future of CX
9:00am-12:00pm Kaseya 365 Workshop: Simplifying Your Tech Stack to Increase Profits - CLICK for DetailsRoom 201 A/B
10:00amCoaching Café - Click for DetailsHall B
12:45-1:30pmConference Luncheon - Diamond, Enterprise, Platinum, Super Pass, Exhibitor/Conference, Speaker, Press Pass HoldersFloridian Ballroom, 3rd Floor
1:30pmKeynote Presentation: Utilizing Generative AI for Improving Soft SkillsFloridian Ballroom, 3rd Floor
2:00pmKeynote Presentation by Kellanova: Case Study: Transitioning from 100 yrs of Internal Experience to a Managed Services ProviderFloridian Ballroom, 3rd Floor
2:30pmKeynote Presentation: Fireside Chat with Kaseya Vice Chairman Fred VoccolaFloridian Ballroom, 3rd Floor
3:00-7:00pmITEXPO #TECHSUPERSHOW Expo Hall Grand OpeningHall B
3:30pmGenerative AI Solutions Showcase - When Agents Come to WorkExpo Floor Theatre
3:30pmMSP Solutions Showcase - 3 Secret Ingredients to Cybersecurity ROIKaseya MSP Solutions Theatre
4:00pmMSP Solutions Showcase: Rubber Ducky DangerKaseya MSP Solutions Theatre
4:00pmThe Human-AI Symphony: Practical Strategies for Business Leaders to Amplify Human Potential with AIExpo Floor Theatre
4:30pmGenerative AI Solutions Showcase - RagmetricsExpo Floor Theatre
4:30pmMSP Solutions Showcase by SaaS Alerts: From Oops to Action: How SaaS Alerts Turns Human Error into Quick RecoveryKaseya MSP Solutions Theatre
5:00pmMSP Solutions ShowcaseKaseya MSP Solutions Theatre
5:00pmGenerative AI Solutions Showcase - Shaping the Future of AI: Voice Cloning and Synthetic Data in ActionExpo Floor Theatre
5:00-7:00pmGrand Opening Reception in Expo HallHall B
5:30pmGenerative AI Solutions Showcase - Boosting Productivity: Agentic AI for CX & EXExpo Floor Theatre
5:30pmMSP Solutions ShowcaseKaseya MSP Solutions Theatre

Thursday, February 13

7:30am-5:00pmRegistration Counters OpenHall B
8:00amContinental Breakfast Served
8:00am-5:00pmPress Room Open for Registered Media, Analysts, Speakers, Exhibitors
9:00amKeynote Presentation by Avant: Cracking the Code: Solving Trusted Advisors’ Biggest ChallengesFloridian Ballroom, 3rd Floor
9:30amKeynote Presentation: Hackers Perspective on Cybersecurity: A Fireside ChatFloridian Ballroom, 3rd Floor
10:00amKeynote Presentation: HyperGrow Your Business & AI Practice Powered by IBMFloridian Ballroom, 3rd Floor
10:30amKeynote Presentation: AI in Action: Driving Excellence Across Customer Experience, Cybersecurity, and CloudFloridian Ballroom, 3rd Floor
11:00am-5:00pm#TECHSUPERSHOW Expo Hall OpenHall B
11:00amCoaching Café - Click for DetailsHall B
11:30amLunch - Diamond, Enterprise, Platinum, Super Pass, Exhibitor/Conference, Speaker, Press Pass Holders
12:00-12:45pm SPECIAL ROUNDTABLE SESSION - CX Lens: What Does Your AI Workforce of the Future Look Like? CLICK for DetailsGrand C
12:00-2:00pmConference Breakout Sessions - ITEXPO, MSP Expo, Generative AI, Enterprise Cybersecurity, Future of Work, Future of CX
12:00pmMSP Solutions Showcase - Presentation by CeburuKaseya MSP Solutions Theatre
12:30pmMSP Solutions Showcase - How GenAI Agents are Obliterating Hold Times and Voice FrustrationsKaseya MSP Solutions Theatre
1:00pm#TECHSUPERSHOW Solutions Showcase - Future of WorkExpo Floor Theatre
1:00pmMSP Solutions Showcase - Presentation by NUSOKaseya MSP Solutions Theatre
1:30pmMSP Solutions Showcase - Own the Whole IT Ecosystem…5 Ways to Grow Hardware.Kaseya MSP Solutions Theatre
2:00pmEnterprise Cybersecurity Solutions Showcase - Introducing PDI: Where AI Meets Expert-Driven CybersecurityExpo Floor Theatre
2:30pmFuture of CX Solutions Showcase - Creating Accessible Customer Support Experiences and Unlocking a Market of MillionsExpo Floor Theatre
2:00pmMSP Solutions Showcase - Unlocking Next-Gen Cybersecurity for MSPs with USX CyberKaseya MSP Solutions Theatre
2:30pmMSP Solutions Showcase: The Multi-WAN Gateway RouterKaseya MSP Solutions Theatre
3:00pmMSP Solutions ShowcaseKaseya MSP Solutions Theatre
3:30pmMSP Solutions ShowcaseKaseya MSP Solutions Theatre
5:15pmIDEA Showcase Startup Pitches & ReceptionFloridian Ballroom, 3rd Floor
8:00-10:00pm#TECHSUPERSHOW Networking LIVE PartyMarriott Harbor Beach Resort

Friday, February 14

8:00am-12:00pmExhibitor Move Out

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