Your time at Future of CX Expo is a necessary step to grasp the ever-evolving landscape of customer experience. Dive into emerging trends, cutting-edge technologies, and strategies that promise to shape the future of customer interactions - including agent assist, conversational AI, generative AI, and other types of AI; analytics and automation; CPaaS; knowledge management; workforce optimization; and more.
Engage with influential CX execs in an environment focused on the evolving customer experience landscape. It's a strategic move to drive growth, build relationships, and stay ahead in a dynamic and competitive market where the leaders
are just being established.
We invite passionate thought leaders, innovators, and industry experts to contribute their valuable insights to our upcoming customer
According to Metrigy, co-hosts of Future of CX Expo, 65% of companies are increasing their customer engagement technology spending in 2023, by an average of 24%. Though CX budgets are increasing, not all companies spend wisely or fully evaluate necessary technologies. At Future of CX Expo, you'll spend three productive days examining new technologies, witnessing real use cases and demo sessions, and meeting face-to-face with the right technology partners to drive your CX success.