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AGENDA

Days


Tracks

Tuesday, February 11, 2025
12:45pm
Tuesday - 2/11/25
  Keynote Presentation
Wednesday, February 12, 2025
1:30pm
Wednesday - 2/12/25
Keynote Presentation (Floridian Ballroom, 3rd Floor)
Keynote Presentation: Utilizing Generative AI for Improving Soft Skills
K-02
Santhosh Srinivasan
Sr Cloud Architect
AWS
Generative AI is transforming industries and driving innovation at a rapid pace. At a time when AI technologies are performing so many tasks efficiently, there are still a lot of things that require the human connection. Many roles like sales, marketing, human resources and even technology need humans with comprehensive verbal skills, leadership skills and emotional intelligence to build teams, connect personally and help pave the way for a better future. But, in an increasingly technology-driven world, it is no surprise that human relationships and soft skills have started to lag behind. Generative AI can be used as an effective tool to help improve and upskill these much needed soft skills by offering personalized and interactive learning experiences. For instance, AI-powered platforms can provide real-time feedback on communication skills, enabling users to refine their verbal and written expression. Additionally, AI can simulate emotional scenarios to help individuals practice empathy and emotional intelligence. This session is focused on ideas and strategy to use the powerful AI models to help improve the soft skills by designing tools to enhance teamwork and collaboration which can facilitate better decision-making and cooperation among team members.

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  Keynote Presentation
2:00pm
Wednesday - 2/12/25
Keynote Presentation (Floridian Ballroom, 3rd Floor)
Keynote Presentation by Kellanova: Case Study: Transitioning from 100 yrs of Internal Experience to a Managed Services Provider
K-03
Brandel Kremer
Director
Kellanova
In this session, we'll explore a real-world case study detailing the successful transition from managing a team with 100 years of collective experience to partnering with a Managed Services Provider (MSP). Discover the strategic decisions, challenges, and lessons learned throughout the process, including how to ensure operational efficiency, cost savings, and enhanced service delivery. This session will offer valuable insights into scaling IT operations, optimizing resources, and driving long-term business growth through managed services.

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  Keynote Presentation
2:30pm
Wednesday - 2/12/25
Keynote Presentation (Floridian Ballroom, 3rd Floor)
Keynote Presentation: Fireside Chat with Kaseya Vice Chairman Fred Voccola
K-04
Fred Voccola
Vice Chairman
Kaseya
  Keynote Presentation
Thursday, February 13, 2025
9:00am
Thursday - 2/13/25
Keynote Presentation (Floridian Ballroom, 3rd Floor)
Keynote Presentation by Avant: Cracking the Code: Solving Trusted Advisors’ Biggest Challenges
K-05
Stephen Semmelroth
VP Cyber Resilience
AVANT
Today’s Trusted Advisors are always facing new challenges in the fast-paced IT landscape, from understanding evolving technologies to solving for their customer’s unique needs. Join this expert panel, moderated by Stephen Semmelroth, AVANT VP of Cloud Resiliency, to explore powerful strategies, actionable insights, and proven next steps that will supercharge your business’s success. Whether you're navigating prospecting hurdles or seeking fresh approaches, this session is packed with solutions to help you thrive.

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  Keynote Presentation
9:30am
Thursday - 2/13/25
Keynote Presentation (Floridian Ballroom, 3rd Floor)
Keynote Presentation: Hackers Perspective on Cybersecurity: A Fireside Chat
K-06
Reese Bess
Founder, President, Threat Researcher
AP2T Labs
Jesse Tuttle
Co-founder, Chief Hacking Officer, Threat Specialist
AP2T Labs
Threat actors don’t follow the rules—so why are companies still relying on outdated playbooks? Cyber threats are constantly evolving, becoming more complex and frequent, making it difficult for companies to keep pace and protect their digital assets and infrastructure. Join former World’s Most Wanted Hacker and zeroday developer, Jesse Tuttle aka Hackah Jak, along with his prodigy daughter, AP2T Labs founder Reese Bess, as they pull back the curtain on how businesses can overcome modern threats. This no-holds-barred fireside chat will challenge the way you think about cybersecurity.

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  Keynote Presentation
10:00am
Thursday - 2/13/25
Keynote Presentation (Floridian Ballroom, 3rd Floor)
Keynote Presentation: HyperGrow Your Business & AI Practice Powered by IBM
K-07
Madison Gooch
Vice President, watsonx
IBM
  Keynote Presentation
10:30am
Thursday - 2/13/25
Keynote Presentation (Floridian Ballroom, 3rd Floor)
Keynote Presentation: AI in Action: Driving Excellence Across Customer Experience, Cybersecurity, and Cloud
K-08
Matt Douglass
Sr. Director of Solutions Engineering
CBTS
Rich Itri
Chief Innovation Officer
ECI
Patrick Jean
Director of Sales Engineering
Crexendo
Tim Joos
COO & Treasurer
Warner Telecom
Jason Kaufman (Moderator)
Solutions Architect
Telarus
Widespread AI implementation is just around the corner. Productivity and efficiency gains enabled by generative and non-generative AI technologies are no longer just hype – they’re here. In this dynamic panel discussion led by Telarus CRO Dan Foster, you’ll learn the latest trends behind AI buying behaviors, proven use cases for AI as a powerhouse enablement technology across CX, cybersecurity, and cloud, and upsell strategies for adding AI to your growing business offerings.

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  Keynote Presentation

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